This page summarises how wholesale orders leave our factory and what to expect on timing. For anything specific to your country, please contact our sales team and we will include the details in your quotation.
Production time
Production normally takes 8-15 days after the order is confirmed, depending on the quantity and whether custom printing is involved. We check the fit and camera cut-outs for every model before packing.
Packing
Standard packing is one OPP bag per piece. Custom logo printing and custom packaging are available for OEM / ODM orders. Tell us your packing requirement when you request a quotation so it can be included in the unit price.
Delivery options
We can deliver the goods to your own forwarder in China, or arrange DHL, air freight or sea freight for you. We regularly ship to markets across Africa and South Asia. Give us your destination city or port and we will quote the available freight options.
Tracking
Once the goods leave, we share the tracking number so you can follow the shipment.
Payment
After you confirm the specification we send a proforma invoice with the payment details for your order. Please confirm the payment terms with your sales contact before placing the order; we do not publish banking details on this page.
WhatsApp / WeChat — Jane (Sales): +86 177 8684 2678 | Daniel (Sales): +86 135 8056 5267
Email — first538@163.com | www.e11phone.com
We normally reply to inquiries within 24 hours.

